Lorenz Equipment Parts Department: maintenance, replacement parts

*Lorenz Parts Department*

Lorenz sells and rents construction and industrial equipment from more than two dozen manufacturers with 300 different models. Conservatively estimating that there are 150 parts, assemblies, accessories, hoses and fittings per model, that means that there are approximately 50,000 parts that need to be available to customers and to the Lorenz service team on a moment's notice to keep that equipment running. That's a lot of parts.

Fortunately, the Lorenz parts department is up to the challenge. Using sophisticated parts-tracking software, we can quickly determine if the part is currently in stock. If it isn't, we order it electronically, often online. Then we verify delivery date and track the part until it is delivered to the customer or our service department.

We can't keep every part in stock at our Columbus and Mansfield locations, but we determine the parts that are often needed and make sure they're in our warehouses.

- LORENZ SUPPORTS -

"Our parts mission is to provide you - or our service team - with the OEM parts needed to keep your equipment operating efficiently. The Lorenz parts team recognizes its responsibility to stock most-needed parts at our facilities and to obtain other parts from our manufacturers within 24 hours whenever possible. Our goal is to provide you with outstanding parts support. "

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